This website contains promotional content about our services

Last updated: January 2024

Introduction

violet-root ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vehicle rental services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit an enquiry through our website forms
  • Make a vehicle rental booking
  • Contact us via email
  • Subscribe to our communications

This information may include your name, email address, postal address, driver's licence details, and payment information.

Automatically Collected Information

When you access our website, we may automatically collect certain information including your IP address, browser type, operating system, access times, and pages viewed. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage vehicle rental bookings
  • To respond to your enquiries and provide customer support
  • To send administrative information regarding our services
  • To improve our website and services
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To service providers who assist us in operating our business
  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for processing

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Rental records are typically retained for seven years in accordance with Australian taxation requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: Level 12, Waterfront Place, 1 Eagle Street, Brisbane QLD 4000, Australia